You may return new, unused items within 30 days of delivery for a full refund of the product's price. Shipping costs are non-refundable and the customer is responsible for the return shipping cost. However, if the return is a result of our error (you received an incorrect or defective item, etc.), then we will pay for the return shipping and refund you the original shipping cost.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship all products via USPS First Class or Priority Mail to virtually any address in the U.S. and Canada.
When you place an order, we will estimate shipping cost for you based on the items you're purchasing and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.